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Research

From understanding your users’ needs  to assessing usability issues in an existing product, we bring a  versatile and experienced research approach. We work with both qualitative and quantitative methods, and tailor our approach to work with clients’ needs and resources.

  • Interviews
  • Surveys
  • Ethnography
  • Usability audits
  • Usability testing
  • Personas
  • Data Analysis and Visualization
  • Card Sorts
  • Rapid/Agile Prototyping
  • Participatory Design Sessions

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UX Design

Collaborating with designers, developers and product teams, we produce prototypes to refine ideas and iterate on findings in order to develop usable interfaces.

  • User Journeys
  • Wireframes
  • Interactive prototypes (HTML/CSS/JS)
  • User flows
  • Use cases
  • Style Guides and Documentation
  • Information Architecture/ Site Maps

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Strategy

Often the biggest obstacle to solving UX problems is knowing where to start. We work with teams to identify their UX needs and develop actionable solutions. Workshops are great for building consensus within your organization and developing UX knowledge.

  • Ideation and project planning
  • UX Roadmaps
  • Service Design
  • Content Strategy
  • Team workshops
  • UX skills training

Looking for something else?

We’ve advised design projects on an ongoing basis, designed and facilitated one-off workshops, and helped agile teams create and articulate their UX work process. Let’s talk.